Registry

Contacts

The external people your questionnaires, incident notifications, and renewal outreach need to reach — vendor security leads and subprocessor contacts, current and easy to find.

External people, tracked on their own terms

When you need to reach a vendor's security lead during an incident or a questionnaire, you have a current name — not a shared inbox or a stale doc. Track the external people you work with as their own records, kept apart from your personnel roster and anyone who holds an Openlane account.

One directory for vendor security leads, subprocessor contacts, and questionnaire recipients
Kept separate from staff and platform users, so external outreach has a named owner

External people, tracked on their own terms

One contact, every vendor they touch

Update a contact once and it's right everywhere they appear. Link one person to every vendor they represent, so the same account manager or security lead isn't re-entered — and re-maintained — for each relationship.

Link a contact to as many vendors as they represent
Build campaign targets straight from contact records

DKDiane KesslerSECURITY CONTACT · [email protected]3 VENDORS

ATTACHED TO

Google CloudSUBPROCESSOR · IN SCOPEPrimary
Google WorkspaceSUBPROCESSOR · IN SCOPEEscalation
Google DriveVENDOR · OUT OF SCOPEBilling

History you don't overwrite

Prove who you engaged during a past assessment, even after the people change. When a contact leaves a vendor, retire the record and add a new one rather than reusing the old name and email — so your outreach history and campaign timing stay accurate.

Retiring a contact preserves the record instead of deleting it
Outreach and timing survive vendor staff turnover, ready for past-review sampling

Ridgeline security contact changed to Diane Kessler2026-06-04 · BY M. DEVLIN

Ruth Oyelaran marked inactive, kept on file2026-06-04 · BY M. DEVLIN

Vendor review completed with Ruth Oyelaran2025-11-18 · CAMPAIGN Q4 VENDOR REVIEW

Ridgeline Data added as a subprocessor2025-03-02 · BY P. RAGHAVAN

Contact Directory

Never wonder who to call

Vendor security leads and subprocessor contacts linked directly to the vendors and campaigns that reference them.

Named, not generic

Reach a named person, not a generic alias — vendor security leads and subprocessor contacts tracked by name and company, apart from your staff and platform users.

Campaign integration

Each contact becomes a named campaign target, so questionnaires and outreach reach a current person, with sends and completion tracked.

Auditable engagement history

Retire outdated contacts instead of overwriting them, so the record of who you engaged during past reviews stays accurate for audit evidence.

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